Northwestern Medicine adds 11.3 patients per month with DAX Copilot ambient AI documentation

Northwestern Medicine physicians were burdened by extensive clinical documentation requirements that reduced time available for patient care and required significant after-hours administrative work, contributing to clinician burnout.

Northwestern Medicine deployed DAX Copilot, an ambient AI voice-enabled solution that automatically converts multiparty clinician-patient conversations into specialty-specific draft clinical summaries integrated directly into the Epic EHR workflow.

Physicians using the solution in at least 50% of patient encounters can see an average of 11.3 additional patients per month. Users spend an average of 24% less time on notes and report a 17% decrease in 'pajama time' — after-hours administrative work.

• Ambient AI documentation can meaningfully expand patient access without adding clinical hours
• Reducing after-hours documentation time is a key driver of clinician well-being at scale
• Wide adoption (50%+ of encounters) is achievable across a large enterprise health system