MultiCare Health System

MultiCare Health System faced the complex challenge of coordinating surgical demand with OR capacity across multiple hospitals while managing resources effectively. Their reliance on outdated, manual block management processes limited the ability to optimize OR time, hindering operational efficiency and patient outcomes.

MultiCare implemented LeanTaaS AI-driven tools to optimize OR scheduling, ensuring the right cases are placed in the right ORs across multiple facilities. The system introduced proactive, data-driven block management and a coordinated regional scheduling structure to standardize and streamline perioperative operations system-wide.

The AI-powered approach delivered a 16% increase in staffed room utilization and generated 1,600 incremental surgical cases. MultiCare also achieved improved surgeon engagement and system-wide standardization across its hospitals, demonstrating the replicability of the model for other multi-hospital health systems.

• AI-driven OR scheduling can effectively match surgical demand with capacity across multiple hospital sites, enabling enterprise-wide optimization without new construction.
• Shifting from manual to proactive, data-driven block management transforms operational decision-making and drives measurable utilization gains.
• A coordinated regional scheduling structure is key to consistent, efficient OR resource use across a multi-hospital system.