Southeast Health System

The health system experienced flat robotic surgical volumes for nearly 18 months and lacked visibility into resource utilization. They needed to uncover hidden opportunities to expand access to minimally invasive care for their community and maximize the capacity of their existing robotic assets.

Qventus deployed its Robotic Optimizer Solution, which uses ML models to predict unused block time up to a month in advance and proactively engages surgeons and schedulers via automated nudges. A Clinic Scheduler Assistant provides an intuitive interface for viewing available robotic OR time, while a Strategic Marketing Assistant uses ML-driven personalization to market open slots to strategic growth surgeons.

Within two months, the health system achieved a 15% year-over-year increase in robotic surgical volume. Service line growth included a 23% increase in General Surgery and 8.7% increase in OBGYN. The demonstrated demand prompted the health system to invest in new robotic systems.

• Predictive ML models identifying unused block time weeks in advance can unlock latent capacity without requiring new capital assets.
• Automating outreach to surgeons and schedulers removes friction and incentivizes behavior change that manual processes cannot sustain.
• Proving demand through AI-driven utilization gains builds the business case for further capital investment in surgical robotics.