Independence Dental, a fast-growing partner-led DSO, sought to adopt diagnostic AI while preserving clinician autonomy. After piloting multiple diagnostic AI platforms, the organization encountered adoption fatigue and struggled to achieve sustained engagement across its locations.
Independence partnered with VideaAI and implemented a structured, data-informed rollout supported by Videa's engagement and adoption framework. The deployment leveraged intuitive dashboards, real-time insights, and a clinician-first operating model to reduce operational friction.
The rollout strengthened preventive and periodontal programs, improved patient communication, and drove measurable performance improvements. The structured engagement approach demonstrated that AI adoption succeeds when it respects how clinicians practice and is built to scale through engagement.
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AI Roadmap — Two hours charting for every hour with patients. Prior auth eating your back office. Both fixable, in the right order. 12 pages, 72 hours.