Fraser Health

Discharge documentation was a significant administrative burden for clinicians at Fraser Health, contributing to provider burnout. Creating hospital course summaries required providers to manually mine through lengthy, complex patient records to compile key information, consuming an average of 12.5 minutes per patient discharge.

Fraser Health implemented MEDITECH's AI-powered Hospital Course Summary within their Expanse EHR discharge workflow. The tool uses generative AI to automatically extract key information from all documentation accumulated during a patient's stay and drafts a clinician-editable summary with linked citations so providers can verify the sources of compiled information.

Discharge documentation time dropped from 12.5 minutes to 5.5 minutes per patient — a 56% reduction — saving over 100 hours of clinician time across 1,000 discharges. More than 95% of users said they would recommend the tool to a colleague, and 87% reported a reduction in cognitive load required to create discharge summaries.

• Generative AI embedded directly in EHR discharge workflows can deliver immediate, measurable time savings without requiring clinicians to leave their existing system.
• Linked citations that trace AI-generated text back to source documentation are critical for clinician trust and adoption.
• Reducing administrative burden through AI augmentation directly addresses provider burnout while improving care continuity.