Multiple U.S. Health Systems (incl. Yale New Haven Health System)

Physicians were spending more than half of their workdays documenting appointments in electronic health records, driving mass burnout and pushing doctors out of practice—particularly in primary care. Prior studies on AI scribes were limited to small, single-center evaluations, leaving the broader clinical impact unclear.

263 physicians across six U.S. health systems (a mix of academic medical centers and community hospitals) deployed Abridge, an ambient AI scribe that works in the background during patient visits and automatically generates structured medical notes. Clinicians were surveyed on burnout before adoption and again 30 days after.

Burnout prevalence dropped from 51.9% to 38.8% after just one month of use, representing 74% lower odds of experiencing burnout. Benefits were consistent across diverse care settings, marking the first large multicenter evaluation of AI scribes on clinician experience. Findings were published in JAMA Network Open.

• Even 30 days of ambient AI scribe use produces measurable, significant burnout reduction at scale.
• Multicenter validation shows the benefit is not limited to single high-performing sites—it generalizes across academic and community settings.
• Shifting documentation burden to AI allows physicians to re-engage with patients conversationally, addressing a core driver of dissatisfaction.