Rogers Behavioral Health

Rogers Behavioral Health faced rising demand for mental health and addiction services, creating strain on staff during patient intake. Their existing web-based intake submission process resulted in lower admit rates and limited access for diverse patient populations.

Rogers partnered with Limbic to embed clinical-grade AI into their intake workflows via Limbic Access, an AI assistant for patient intakes and assessments. The AI creates a streamlined 'front door' experience that helps patients get answers quickly while reducing operational burden on staff.

AI-screened intakes achieved a 3x higher admit rate compared to standard web submissions. Patient satisfaction with the Limbic experience reached 90.5%, and access for diverse groups increased by 108%, demonstrating both clinical and equity gains.

• AI-augmented intake can dramatically improve admit conversion rates without adding operational cost or headcount.
• Deploying clinical AI at the front door of care can meaningfully expand access for underserved and diverse populations.
• High patient satisfaction (90.5%) suggests AI-assisted intake is well-accepted when designed with clinical rigor.