Northern Light Health

Maine is one of the most rural states with the oldest population by median age. Northern Light Health needed to identify and prioritize COVID-19 treatment delivery to high-risk patients across a geographically dispersed region covering roughly two-thirds of Maine, encompassing 10 hospitals and 100+ facilities.

The health system developed a risk stratification tool within Oracle Health EHR that analyzed data from COVID-positive patients and assigned a numeric risk score. An Incident Command Center was formed to notify high-risk patients and deliver monoclonal antibody treatment close to home. Oracle Health also helped develop a faster vaccine throughput workflow to scale delivery.

Over 37 months, 2,754 treatments were administered, leading to an estimated 183 preventable hospitalizations and potential deaths averted. The data-driven approach resulted in the state of Maine allocating more treatments to Northern Light Health than any other healthcare organization in the state.

• A risk stratification score embedded in the EHR workflow enables proactive outreach to high-risk patients before they deteriorate.
• Partnering with the state on data-driven allocation increased access to scarce treatments.
• An Incident Command Center model accelerated care delivery across a geographically dispersed rural population.