Cleveland Clinic

Accurate medical coding is a complex, high-volume challenge at the core of the mid-revenue cycle. Cleveland Clinic needed to comprehensively capture the clinical journey across all U.S. locations to ensure appropriate reimbursement and mitigate compliance risks at enterprise scale.

Cleveland Clinic implemented AKASA's AI coding tool, powered by generative AI, across all U.S. locations. The rollout was executed system-wide in just four months, automating and augmenting the medical coding workflow at scale.

The AI coding tool was successfully deployed across all Cleveland Clinic U.S. locations within four months, processing tens of thousands of patient encounters. The initiative validated GenAI's readiness for high-volume mid-revenue cycle tasks and laid the foundation for broader AI expansion.

• Enterprise-wide GenAI deployment for medical coding is achievable in as few as four months with a structured vendor partnership.
• Demonstrated coding AI success creates organizational momentum and credibility for expanding AI into adjacent revenue cycle functions.
• Processing tens of thousands of encounters at scale confirms GenAI's operational viability in complex health system environments.